SKILLS SUMMARY
|||More than 5 years of experience in Web Based Environments. Outgoing, friendly, comfortable in deadline-driven environments and self-motivated. Well organized, methodical and detail oriented, yet practical and efficient. Develops skills and learns new software applications quickly and thoroughly. Open to new ideas and influences.
WORK HISTORY
|||SPD Corporation
Web Administrator/ECOM Manger
06/08-06/09
Monitored daily operation and administration of www.prosalonshop-aafes.com, a specialty store operated under Army & Air Force Exchange Service (AAFES).
Created, maintained and updated main company website, www.spdcorp.net.
Establish standard for content/navigation/graphics as well as gather, edit, proof and evaluate all material for online placement.
Added new merchandise to website, including product photography, creating original graphics and writing well informed copy/descriptions of each product.
Played a major role in ECOM inventory. This included order entry, pulling order, checking in new merchandise, designation of locations and quality control.
Processed orders for larger AAFES shipment to direct AAFES military stores. Coordinated shipment according to given parameters.
|||Cat Connection
Web Administrator/Content Manger
10/03-05/08
Monitored daily operation, valuable customer resources and administration of www.thecatconnection.com
Added new merchandise to eCom site, including product photography, creating original graphics, format and writing well informed copy/descriptions of each product.
Optimized website for better search engine ranking. SEO experience.
Maintained an inventory of over 500 different products.
Managed shipping and receiving of products, including order entry, pulling orders, processing new merchandise, inventory control, packaging and preparing outgoing shipments.
|||White Heat Ltd
Graphic Design/Production Artist
03/03-07/03
Worked on and off-site doing print production art and corrections for a variety of clients.
Oversaw and implemented a variety of print production tasks, including preparing files for digital and offset printers, developing final paste-ups, and optimizing image graphics.
Collaborated with writers, artists, photographers and other professionals.
Maintained high volume of production work under specific deadlines and criteria.
Assisted with setup of small scale photo shoots.
Implemented high-end color scanning, photo retouching, color adjustment, image composition, and typesetting for production of proof dummies.
|||Rampage
Retail Sales Associate
11/01-05/02
Developed excellent communication skills while working with diverse clientele.
Responsible for visual merchandising of product.
Worked effectively in teams.
Met or exceeded weekly sales goals
|||Linens N Things
Retail Sales Associate
11/00-05/01
Achieved sales goals while displaying prompt, courteous, knowledgeable and professional customer service.
Ordered and restocked bedding department merchandise.
Maintained a clean and safe environment for my assigned department.
Trained to cashier when needed.
|||Hobby Lobby
Retail Sales Assoc ate/Seasonal Department Head
02/99-08/99
Assisted with set-up of store for grand opening.
Ordered merchandise
Processed shipping and receiving.
Transferred merchandise to floor .
Responsible for the setting and stocking of all planograms for the seasonal department.
Ensured that every customer had an exceptional customer service experience.
Trained cashier when needed.
Implemented training for new floor employees.
|||MJ Designs
Customer Service Representative and Sales
08/97-03/99
Party Goods specialist
Processed receiving merchandise and transferring to floor
Implemented training course for new employees
Supported selling efforts by maintaining department through stock replenishment and good housekeeping procedures.
Displayed the ability to understand and execute planograms effectively and efficiently.
Displayed prompt, courteous, knowledgeable and professional customer service.
TECHNICAL
|||General
Customer Service, Product Display, Product Photography (Digital), Windows XP/Vista, MAC OSX, Web Server Management/Content Management
|||Programs
Photoshop, Miva, HTML/XHTML, Dreamweaver, Microsoft Office, StoneEdge, FishBowl, Illustrator
EDUCATION
|||The Art Institute of Dallas, Dallas, TX
A.A., Associates of Applied Arts - Graphic Design
2002
|||Walden Preparatory School, Addison, TX
High School Diploma
3.4 GPA, Graduated with Honors
1999
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